Knowledge Base:

Frequently Asked Questions

1. What is Vibetribe.io?

Vibetribe.io is a platform for hosting and discovering mind-body-spirit wellness events.

2. How do I create an event?

You can create an event by signing up and using the "Create Event" button on your dashboard.

3. Is there a fee to use the platform?

There is a subscription fee of $25 per month, which can be canceled at any time.

4. Can I attend events for free?

Event attendance fees vary. Some events are free, while others may require a ticket purchase.

5. How do payments work on Vibetribe.io?

Payments are securely processed through Stripe, and terms follow Stripe's policies.

6. Does Vibetribe.io take a commission on ticket sales?

No, Vibetribe.io currently does not take any commission on ticket sales.

7. How do I contact event organizers?

You can contact organizers through their event listings or via the messaging feature on the platform.

8. How can I report inappropriate content?

If you encounter inappropriate content, please use the report feature or contact support directly.

9. Can I get a refund for a canceled event?

Refunds are managed by event organizers. Vibetribe.io does not handle ticket refunds directly.

10. How do I delete my account?

You can delete your account through your account settings or by contacting support.

11. What kind of events can I host on Vibetribe.io?

Events must focus on mind-body-spirit wellness and adhere to the platform's guidelines.

12. How do I reset my password?

Use the "Forgot Password" link on the login page to reset your password.

13. Can I edit my event after publishing it?

Yes, you can edit your event details at any time from your dashboard.

14. How do I sign up for the newsletter?

You can sign up for the newsletter during registration or through your account settings.

15. Are there any prohibited activities on the platform?

Yes, activities such as hate speech, illegal activities, and misleading event descriptions are prohibited.

16. How do I become a verified event host?

Verification details will be provided in your account settings or through support.

17. Can I share events on social media?

Yes, events can be shared directly from the event page to social media platforms.

18. What should I do if I forget my username?

Your email address can be used as your username. If needed, contact support for assistance.

19. Is my data safe on Vibetribe.io?

We take data security seriously and use industry-standard practices to protect your information.

20. How can I contact support?

You can contact support via email at support@vibetribe.io or through the contact form on our website.